ABOUT US
We believe delivering superior patient experience is the only long term sustainable growth initiative that a hospital can pursue. We work with hospitals that have a similar belief and have the courage to act on it.
Our promise: Every patient leaves your hospital knowing they received the best possible care
Every interaction with the hospital leaves an impression on the patient. The idea is to encourage caregivers on the ground to continuously think and act so as to leave the best possible impression at every interaction. We help the hospitals achieve this with a proven set of policies, processes and systems.
FORUM DELIVERS RESULTS
Forum Business Research helps hospitals in improving brand image online&offline.
'000 of Patient Experiences
'000 Alerts Raised
'000 More Happy Patients
'000 +Ve Google Reviews
SOME FORUM CORE FEATURES
Modern Dashboard
Dashboard speaks for themselves. Benchmark your hospitals performance based on Patient perceptions.
Free Updates & Support
We strive for improvement and have the latest updates in Patient Experience Management with full time support.
Tiled Layout
Tiles in the dashboard helps in understanding every interaction of patient with the hospital.
Satisfied Patients
Patients interactions with the hospital & care givers is captured which helps the hospital in managing their experience.
Real Time. Actionable.
Real time alerts to the hospital staff. Actions can be taken anywhere and anytime on the go.
Fully Customizable
Reports can be customized as per hospitals needs. Easy data selection and report downloads.
24/7 Support
Email and On Call support is available all the time to ensure your questions are answered.
Daily/Weekly Summary
Never miss any patient's journey experience with the powerful Daily/Weekly reports.
Preset Controls
Controls to view the reports is in your hands. Management can decide who can see the reports.